Candle Safety.

Before you light

• Trim the wood wick to about 1/8 inch before every burn. Gently break off any charred wood with your fingers or a wick trimmer once the candle has cooled.
• Remove any packaging, labels or loose debris from the top of the candle.
• Place your candle on a stable, heat-resistant surface, away from drafts, vents, fans and open windows.
• Keep at least 3 inches between burning candles, and keep them away from curtains, books, paper, plants, decorations and anything else that can catch fire.

While it’s burning

• On the first burn, let the candle burn for about 4 hours so the melted wax reaches the edges of the glass. This helps it burn evenly every time after.
• Don’t burn a candle for more than 4 hours at a time. Let it cool for at least 2 hours, then trim the wick before relighting.
• Never touch or move a candle while it’s lit or while the wax is liquid.
• The glass gets hot. Don’t touch it during or right after burning.
• If the flame grows too large, flickers repeatedly or smokes, extinguish it, let it cool, trim the wick and relight.
• Keep the wax pool free of wick trimmings, matches and debris.

When to stop

• Stop using your candle when about 1/2 inch of wax remains in the bottom of the glass. Burning past this point can overheat the glass.
• Never use water to put out a candle. Use a snuffer, or carefully cover it with the lid if one is included.
• Don’t use the glass if it’s cracked, chipped or damaged.

Wax melts

• Use wax melts only in a warmer designed for wax melts, and follow the warmer manufacturer’s instructions.
• Never leave a warmer on unattended, and unplug it or switch it off when you’re not using it.
• Place your warmer on a stable, heat-resistant surface, out of reach of children and pets.
• Melted wax is hot. Don’t touch it or move the warmer while the wax is liquid.
• Wax melts are not food. Keep them away from children and pets, who may mistake them for treats.

Fragrance sensitivities

Our products are scented with fragrance oils. If you have fragrance sensitivities, allergies, asthma or another respiratory condition, use our products in a well-ventilated area and stop use if you experience any discomfort. If you’re pregnant or have health concerns, check with your doctor before use.

Pets, especially birds, can be sensitive to scented products. Always keep candles and warmers in well-ventilated spaces, away from pet cages and enclosures, and stop use if your pet shows signs of discomfort.

Have a question about caring for your candle? Get in touch.